Privacy Policy
This Privacy Policy describes how Astralab Studios, Inc. collects, uses, stores, and discloses information when you use our websites, mobile applications, APIs, and related services.
1. Information we collect
- Account and contact details you provide to us.
- Usage data, diagnostics, device information, and application logs.
- Content and metadata needed to provide the requested product features.
- For Pixsort, photos selected or authorized by you for sorting, photo metadata needed to organize those photos, optional creator reference photos you choose to provide for face matching, and face descriptors derived from those photos to match photos of you for creator albums.
- Financial data only when you explicitly connect a financial account through an integration such as Plaid.
2. How we use information
- Operate, maintain, and improve our products and infrastructure.
- Provide customer support and respond to legal or security inquiries.
- Detect abuse, fraud, security incidents, and service misuse.
- Comply with applicable law and enforce our agreements.
3. Pixsort photos, face data, and AI processing
Pixsort processes photos that you select or authorize so it can classify and organize your photo library. If you enable creator face matching, Pixsort may use a creator reference photo you provide and face descriptors derived from that photo and candidate photos. Pixsort uses this face data only to determine whether photos contain the creator so those photos can be placed into creator albums such as photos of you or you with products.
Pixsort does not sell face data, does not use face data for advertising, and does not use face data to identify people outside the creator matching feature you enable. Creator reference data is stored on your device, and server-side face descriptors are used transiently to process the requested sorting job. Server-side creator reference descriptors may be cached in memory for up to 15 minutes to complete active processing, then expire. Photo analysis images are sent to Astralab Studios' hosting provider Render and to Google Gemini through Google AI APIs only to provide the sorting features you request. Pixsort asks for in-app permission before sending selected photo thumbnails and metadata for this AI processing.
4. Financial data and Plaid
When a product uses Plaid, Astralab Studios receives account and transaction data that you authorize through Plaid Link. We use that data solely to provide the financial features you requested. We do not sell your financial data.
Plaid’s own handling of data is governed by Plaid’s policies and disclosures.
5. Sharing
We may share data with service providers that help us operate our products, including hosting, analytics, error monitoring, email, payment, and financial-integration providers. We may also disclose data when required by law or to protect the rights, safety, and security of users, Astralab Studios, or the public.
6. Retention
We retain information for as long as reasonably necessary to operate the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain security records. If you disconnect a financial integration, we may retain limited records required for fraud prevention, compliance, backups, and audit purposes.
7. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, use, alteration, or disclosure. No system can guarantee absolute security.
8. Your choices
- You may contact us to request support, access, correction, or deletion where applicable.
- You may disconnect linked financial accounts through the product interface when supported.
- You may stop using the services at any time.
9. Children
Our products are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
10. International transfers
Information may be processed in the United States and other jurisdictions where our service providers operate.
11. Changes
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the effective date on this page.
12. Contact
Astralab Studios, Inc.
1606 Headway Circle STE 9134
Austin, TX 78754
United States
Email: support@astralabstudios.com